Effective Date: April 2, 2025
At Beacon Co., we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you interact with our website (https://buildwithbeacon.io), services, or SMS communications. For questions, contact us at privacy@buildwithbeacon.io.
We collect the following types of personal information:
Contact Information: Name, email address, phone number, and company name when you fill out forms, sign up for services, or contact us.
Account Information: Login credentials, billing details, and preferences when you use our Client Portal or project management tools.
Business Data: Vendor details, service records, or pricing data provided during consulting (e.g., ServiceTitan setups).
Usage Data: IP address, browser type, and page visits on our website, collected via cookies or analytics tools like Google Analytics.
SMS Consent Data: Phone numbers and opt-in consent for SMS communications (e.g., project updates, training reminders).
We only collect data you provide directly or through automated tools as described.
We use your information to:
Provide and improve our consulting services, such as building pricebooks, automating workflows, or training teams on ServiceTitan/Housecall Pro.
Communicate with you, including sending project updates, meeting reminders, or setup confirmations via email or SMS.
Process payments and manage client accounts.
Analyze website usage to enhance user experience and optimize our services.
Comply with legal obligations or respond to inquiries.
We may share your information with:
Service Providers: Trusted vendors who assist with our operations, such as hosting (e.g., AWS), analytics (e.g., Google Analytics), payment processing, or SMS delivery (e.g., Twilio). These providers are contractually bound to keep your data confidential and use it only for our purposes.
Business Partners: With your consent, we may share limited data with platforms like ServiceTitan for integrations.
Legal Authorities: If required by law, regulation, or court order to protect our rights, property, or safety.
SMS Consent Non-Sharing: SMS consent and phone numbers are not shared with third parties or affiliates for marketing or promotional purposes under any circumstances. Your SMS opt-in data is used solely by Beacon Co. and our SMS provider to deliver messages you’ve consented to receive.
By providing your phone number and opting in (e.g., via our contact form or client onboarding), you consent to receive SMS messages from Beacon Co. for project updates, training schedules, or service confirmations. Message frequency varies based on your engagement. Standard message/data rates may apply.
Opt-Out: Reply “STOP” to any SMS to unsubscribe at any time. You can also contact us at privacy@buildwithbeacon.io.
Security: We use secure platforms (e.g., RingCentral, Twilio) to send SMS, and your phone number is protected with encryption and access controls.
We use industry-standard measures (e.g., encryption, secure servers) to protect your data from unauthorized access, loss, or misuse. However, no online transmission is 100% secure, and we cannot guarantee absolute security.
You have the right to:
Access, correct, or delete your personal information.
Opt out of marketing communications (e.g., via “STOP” for SMS or unsubscribe links for email).
Request details on how your data is used or shared.
Contact us at privacy@buildwithbeacon.io to exercise these rights.
This policy is available at https://buildwithbeacon.io/privacy-policy. A link is included in our website footer, contact forms, and SMS opt-in pages for easy access. For web forms, we include consent language like: “By submitting your phone number, you consent to receive SMS from Beacon Co. See our Privacy Policy: https://buildwithbeacon.io/privacy-policy.”
We may update this policy to reflect changes in our practices or legal requirements. We’ll notify you by revising the effective date here and, for significant changes, via email or website notice.
For questions or to exercise your rights, reach out to:
Email: privacy@buildwithbeacon.io
Phone: 701-390-9475
Address: Beacon Co., 1409 Lockheed Dr, Bismarck, ND 58504
